COMMON CHALLENGES
Sound familiar?
Common challenges every IT administrator has faced
01
Company data on personal PCs
Company data stays on personal PCs. Managing departing employees' PCs is also a headache.
02
VPN speed and reliability issues
Slows down with concurrent connecting and frequent disconnections. User complaints are piling up.
03
Inconsistent PC environments
Different specs, OS, and software for each employee.
IT teams struggle to support them all.
04
High VDI implementation costs
On-premise VDI requires hundreds of millions in upfront investment. Maintenance costs are also significant
SERVICE DETAILS
WorkSpaces Service Details
From setup to operations, SmileShark handles it all
Amazon WorkSpaces Monitoring & Issue Management
WorkSpaces setup, status, performancem and access history management.
Monitoring through CloudWatch and CloudTrail.
Creation, Updates & Vulnerability Management
Template-based WorkSpaces creation, security patches and OS updates.
Manage images, software, security and protect data during rebuilds
OS & Network Configuration Suppoprt
Essential OA environment setup including MS Office, messenger, shared drives.
VPN and security group setup, connection issue resolution.
Setup
User Management
OA Environment
Security
Monitoring
Tech Support
WorkSpaces Service
Case Studies
Companies that built secure remote work environments
with SmileShark's WorkSpaces service
Global Sports Brand G
Challenges & Goals
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Cannot store sensitive data on local PCs for ISMS compliance
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Restricted Excel downloads with personal data from third-party cloud environments
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Need network segregation with internal-only access
SmileShark's WorkSpaces service was implemented to establish a VDI-based secure work environment with internal network policies.
Work Performed
-
Deployed Amazon WorkSpaces-based VDI environment
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Controlling data copy/transfer to prevent leaks for all workers
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Achieved ISMS compliance with enhanced security
Korean Mobility Company H
Challenges & Goals
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Security risks from growing outsourced/freelancers workforce
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Need account control due to lacking HR and permission management
-
Need to integrate with on-premise AD environment
SmileShark's WorkSpaces service was implemented to establish a VDI-based secure work environment with enhanced policy
Work Performed
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Created and operated VDI based on Amazon WorkSpaces
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Unified account management via Microsoft AD integration
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Policy enforcement and control environment within WokSpaces
Pricing and FAQs
Checking pricing and FAQs for WorkSpaces operations service
WorkSpaces Ops Service
Custom Quote
*AWS consolidated billing contract required
Included Services
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WorkSpace setup and template management
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OA environment setup and license management
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24/7 monitoring and technical support
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User creation/deletion/modification management
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security patches and updates
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Monthly operations report